Our Practice Philosophy

Nama saya Santy S dari Jakarta Indonesia. Ingin mengucapkan banyak terima kasih atas perawatan dari Dr Koong selama 2 tahun lebih ini. Dr Koong adalah dokter yang sangat dedikasi dengan profesi nya sebagai dokter. Beliau merawat saya sepenuh hati, sampai hari Minggu pun mau datang ke Rumah Sakit untuk check kondisi pasiennya, bahkan keluhan melalui Whatsapp pun selalu dijawab. Dr Koong juga bersedia melakukan koordinasi dengan beberapa spesialis di bidang internis, radiologist, oncologist, endocrine, dan immunologist yang dibutuhkan untuk penyakit saya. Semua tindakan dimonitor oleh Dr Koong bahkan terkadang bersama istrinya Dr Ho Gay Hui, seorang spesialis Breast Cancer. Dr Koong juga specialis Breast Cancer dan kondisi paru paru. Beliau fasih sekali Bahasa Indonesia. Saya sangat beruntung dapat bertemu dengan Dr Koong yang sangat care dengan pasien nya bahkan membantu mencari Rumah Sakit pada keadaan mendesak. Banyak terima kasih Dr Koong atas perawatannya selama ini Saya belum pernah bertemu dengan dokter yang sangat care dengan pasien. Sekali lagi terima kasih, semoga Tuhan memberkati Dr Koong dan keluarga. Amiin 🙏🙏🙏

Dr Ho is amazing, she takes her time to explain and she is a very compassionate dr. The nurse and her staff Kalai are equally compassionate and understanding.

Dr. Koong dan Dr. Ho, merupakan dokter surgery bidang Oncology yang sangat handal sekali, punya reputasi sangat baik. Istri saya melakukan surgery dan hanya perlu nginap 1 malam di RS, setelahnya semasa dalam waktu pemulihan, tidak terasa ada yang sakit atau nyeri dan juga tanpa perlu obat obatan. Hanya diminta standby Panadol aja jika merasa sakit, boleh diminum. Namun Panadol tersebut juga tidak perlu diminum karena tidak ada yang terasa sakit/nyeri. Apresiasi yang setinggi tinggi untuk kedua dokter, yang juga pasangan suami istri. Terima kasih Dr. Koong dan Dr. Ho

I must say that initially I was apprehensive and always thought I’d prefer a female dr but in fact Dr Koong was far more detailed and gentle than some of the female doctors I had seen. Biopsy procedure was 100% painless. Dr Koong goes over and beyond the realm of professionalism - will totally recommend him to anyone seeking medical help. *Update: Dr Koong knew this was the first time I am encountering a health scare and potential issue, knew was worried and messaged me from his personal hp number to tell me the happy news about my biopsy results as soon as he received it. At the scheduled follow up appointment the next day, I could really feel his genuine sincerity and that he was truly happy to bring me good news (despite the fact he’d be losing one patient 😅 haha). Talking to him feels like chatting with a medically knowledgeable good friend instead of dr to a patient. I am definitely coming back for my yearly health check up next year. 😊

Gratitude fills my heart as I express my thanks to Dr. Koong Heng Nung, the best doctor I have ever met, for his unwavering dedication and exceptional care. I vividly remember our initial meeting, where he spent nearly two hours explaining my condition. Before my surgery, he went above and beyond by inviting my family to ask questions. Regular check-ins via WhatsApp have been a comforting aspect of his continued care and concern throughout my journey with him. Today is my final appointment in private hospital and he spent an hour reviewing past scans and reports. He checked in on my new gynecologist and gastroenterologist in the public hospital, even writing a personal letter to ensure I am in good hands. Thank you, Dr. Koong, for being more than a doctor – a guardian of well-being.

Was treated by Dr Koong more than 10 years ago (believe he hasn’t setup private practice yet). His surgical skills was nothing short of superb. I recovered without painkillers and uneventfully. Thank you!

Never have I ever meet a doctor who is very dedicated like Dr Koong. Dr Koong is very attentive, detail and the result of surgery is perfect👌 When you are with Dr Koong you know you are in a good hand. If it is not Dr Koong , probably wont have the courage to do the surgery. Cant thank you enough, Best-est doc. Wish you very well Dr Koong:))

Dr. Koong is truly GODSENT. He makes you feel at ease and is extremely patient. He makes time to listen to you and answers all your questions. He is positive and you feel confident under his care. I have never met a more exceptional doctor.

The best four words to describe Dr Koong. 仁心仁术 (benevolent heart and skillful execution). He is very patient, cheerful, kind & empathy. The surgery is done so well, until sometimes I can’t find the scar, haha. As a patient, apart from healing hand, we also appreciate a gesture of empathy. So that we have hope on our miserable conditions. Once again, thank you very much, Dr Koong.

Dr Koong is a dedicated, compassionate, experienced and highly skilled doctor. He performed a complicated surgery to remove a rare and aggressive tumor from my chest wall. He saved my life and my family is indebted to him. I am so fortunate to have met such an outstanding doctor. 🙂

Doctor Ho very professional and detailed in explaining the case and options provide.

To Dr Ho Gay Hui: A truly great DOCTOR is hard to find. YOUR DEDICATION, KINDNESS & SPRIT have been a BLESSING to me. Thank you for all that you have done for me!

Dr Koong is incredibly knowledgeable and spends sufficient time explaining every aspect of the condition, right down to the details relating to the human anatomy, treatment plans and scans. He doesn’t rush the consultation and is very certain to make sure that you understand everything clearly. Beyond being a doctor with a heart in the right place, I find him much like a teacher too who enjoys sharing and empowering his patients with knowledge. It is such a treat to speak to him and you should be assured that you’re in safe and good hands!